概要

当社の返金および返品ポリシーは継続します 30 日. もし 30 購入から日数が経過しました, 全額返金または交換はできません.

返品の対象となるには, 商品は未使用で、受け取ったときと同じ状態でなければなりません. また、元のパッケージに入っている必要があります.

いくつかの種類の商品は返品の対象外となります. 食品などの生鮮品, 花, 新聞や雑誌は返品できません. また、親密な商品や衛生用品などの商品も受け付けておりません。, 危険物, または引火性の液体または気体.

追加の返品不可商品:

• ギフトカード
• ダウンロード可能なソフトウェア製品
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, 交換された商品がお手元に届くまでにかかる時間は状況により異なる場合があります.

より高価な商品を返品する場合, 追跡可能な配送サービスの利用または配送保険の購入を検討してください。. 返品された商品を確実に受け取ることは保証しません.

助けが必要です?

お問い合わせ先 {電子メール} 返金・返品に関するご質問は.